Knowledge Base

  1. Access to my position - GPS 

    1. What are the "Built-in GPS / Wifi location", "Bluetooth GPS" and "USB GPS" options?
    2. Which GPS devices are compatible with Maps Pro?
    3. Guide: How to connect to a USB GPS (GlobalSat BU 353 S4)
    4. How can I use my USB / Bluetooth GPS receiver?
    5. How to make the application follow my position / direction of travel?
  2. Contact 

    1. How to contact the Maps Pro team?
    2. How to get a refund?
  3. Directions 

    1. How do I get directions to a point on the map?
    2. How to add waypoints to a route?
    3. Why did the voice function stop working?
    4. How to have audio working when using Windows "N" edition?
  4. Favorites 

    1. How do I add a favorite?
    2. How do I delete a favorite?
    3. How do I change the icon of a favorite?
    4. How do I move a favorite?
    5. How to import favorites from a GPX file?
  5. Map styles and basemaps 

    1. How do I add my own basemap (WMS, TMS, ...)?
    2. Why is my location offset when using Google Maps but not Google Satellite in China?
    3. Some countries and states names on the map are in chinese
  6. Overlays 

    1. How to open a GPX / CSV / KML / KMZ / GeoJSON / PDF file in Maps Pro?
    2. How to remove an overlay from the list?
    3. Overlays with thousands of points are slowing down the app, how to fix that?
    4. Guide: How to import an Excel / CSV file and plot it on the map
    5. How to set a default icon on overlays?
  7. Settings 

    1. How to change the settings from km to miles
    2. How do I use Maps Pro as the default Maps application (connected with contacts in People App)?
    3. How to update Maps Pro via the Windows Store?
    4. How to print a map?
    5. How to move Windows 10 notifications to the upper-right corner?
  8. Street View 

    1. How do I access Google Street View?
    2. How to know which areas are covered by Street View?
  9. Translation 

    1. Can I have Maps Pro in [my language]?
    2. How do I report a translation error?
  10. Using Maps Pro offline 

    1. How do I download maps for offline use?
    2. How do I download maps for the entire USA, down to the street level for offline use?
    3. How do I search for an address when offline?
    4. How to check if my hardware is compatible with Vector Maps?
    5. Vector maps are not displayed correctly, what should I do?
  11. All articles 

    1. How to change the settings from km to miles
    2. Can I have Maps Pro in [my language]?
    3. How do I access Google Street View?
    4. How do I add my own basemap (WMS, TMS, ...)?
    5. How to contact the Maps Pro team?

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